Relationship with Grow Therapy
Grow Therapy is an online platform that enables independently licensed therapists in private practice to receive administrative billing support. Therapists using the platform are not employees of Grow Therapy; they are self-employed and are compensated through insurance, EAP, or out-of-pocket reimbursements. Claims billed through Grow Therapy may exceed copays if you have a high deductible. Please always check with your insurance coverage.
Teletherapy Appointments
Appointments are through a secure video platform. Messaging, text, phone calls, referrals, etc., are not billed, and I am not paid for these services. Please join the video session in a private space free from distractions. I can’t continue a session if you are in a moving vehicle, have others in the room, or use a filter that blocks your background. This is for your safety, privacy, and best practices. You may be asked about your location if you are not at the address listed in Grow. It is for similar reasons.
Therapy Commitment
We will discuss your preferred session frequency during our first appointment, documented in the initial therapeutic plan, and update it as needed. Please communicate any desire to change this frequency or if you would like to stop or pause therapy. If you do not express this and no appointments are made within your set therapeutic plan, I may have to archive your information until we work out a different plan. Archiving is not permanent, but it will pause your ability to use my calendar until we discuss next steps.
Scheduling Appointments
If you need to change the appointment date or time, reschedule instead of canceling. Cancel indicates you don’t wish to continue services. You can make changes up to 24 hours before your appointment without incurring a late fee. Please be aware that frequent rescheduling during the week of the appointment, cancellations, or no-shows can be problematic to many parties and are limited to no more than 3 occurrences within a 6-month period.
Missed and Late Cancel Appointments
A 10-minute grace period applies before the appointment is considered missed. The no-show or late cancel fee is $80. Grow Therapy doesn’t send providers reasons for canceled or rescheduled appointments. Please message me with the reason to continue the client relationship. Missing an intake appointment without an expressed reason will result in being unable to schedule with me in the future. Canceled appointments without a message to me will result in being archived. Again, archiving isn’t permanent, but it will pause your ability to use my calendar.
